social skills

I've been thinking about social skills this week and the younger generation's lack of them. Not everyone of course, but when I've been out shopping for Christmas presents I've come across rudeness. For example, I was at a bookstore and the person who was answering my question stopped to answer the phone, and quit looking up what he was looking up for me. No word of apology, no explanation, no eye contact or shrug or anything. He just left me hanging. Rude. My daughter says it's because of people relating to computers, not each other directly. Then in the newspaper yesterday there was an article about the difference between boomer expectations and the 20-somethings when it comes to service. So, I'm not the only person who's noticed.